Yes, you CAN get scammed. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. If it is, and the seller is unwilling to send other photos or information about the item, it could be a scam and should be avoided. After completing the sale normally, the seller will post the package with the correct address but the wrong name. Ebay told the Observer that business sellers can’t appeal against faulty returns and says since the buyer provided a detailed description of the problem he had a right to return the goods. At least with brick and mortar they can verify the buyer is not scamming because they get to see the item but in the ebay situation you can't verify anything but he said she said. However, there are far more honest buyers (and sellers) on eBay so the good outweighs the bad. If so, you have to wonder where they have been. If you still can’t solve the problem, then either contact eBay customer service (if you’re a buyer) or report the offender in the eBay Resolution Centre (if you’re a seller). This website uses cookies to improve your experience while you navigate through the website. Communicate using the service provided. All rights reserved. However, the deal usually ends up being a scam. These cookies will be stored in your browser only with your consent. It’s usually not a good idea to trade with accounts that have bad feedback. Then ebay is a company that wants to make money so they don't want to get fucked by the buyer or seller. For example, they may ask for cash, bank transfer, check, money order or even gift cards. Remember that if an offer looks too good to be true, it probably is. Check for any shipping numbers or transaction codes you can use to verify that it’s your package. Here is what eBay themselves suggest: You can appeal an eBay Buyer Protection case if your item comes back in a different condition than the way the buyer received it, or the package is empty or contains a different item. However, it still can – and does – happen. It’s very risky as they are often a target for fraud. They say it’s to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). Check to see if the image used to show the item is being used on other listings as well, or if it’s a stock image from the web. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. A scammer doesn’t have to try very hard to steal your money, as most transaction sites are built to protect the buyer. Scammed us out of $164 and the item! Who it targets: Mostly buyers, but sometimes sellers. eBay will not assist with a transaction that occurred beyond its purview. If you receive a phishing email like this, forward it to spoof@ebay.com and then delete it. Unfortunately for you, the item is a replica of the one you sent. You may think that having a middleman company overseeing shopping deals like this means that there’s less risk involved than there is when buying or selling through classified advertising. A buyer may see your item and offer to pay for it privately rather than using eBay’s official payment channels. Be sure to read feedback on their previous sales (especially of the item you’re looking to buy), their detailed seller ratings, and their return and refund policies. If every detail matches up except the name, you may choose to open it to verify that your goods are there. I was asked to send an electronic item I was trying to sell to someone in a foreign country. After a while you will learn to recognize potential scams and you will know what to do to protect yourself before making any bad decisions. Most eBay sales go smoothly, but if there's a problem with a purchase, the eBay Money Back Guarantee ensures that buyers receive the item they ordered, or get their money back. How it works: A person outside of eBay sends you an email or posts an advertisement on a different online marketplace, claiming that they are selling a car or other automotive-related product through eBay Motors. How to counteract it: Contact the buyer or seller and see if you can resolve the issue in a reasonable manner, but don’t give in to any of these demands. After I sent out the item the buyer contacted me and said she over paid the fee and want me to sent back the additional amount. Look for users with high feedback scores, especially those with the “Top-Rated” or “Top-Rated Plus” distinctions. How to counteract it: Many of the same techniques that work against phishing scams can be used here. 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